Q. Does frequent dry cleaning shorten the life of a garment?
A. To the contrary, frequent cleaning prolongs the life of a garment. Not only do stains set with age, making the garment unwearable, but ground-in dirt and soil act as an abrasive, like sandpaper, causing rapid wear of fibers. Also, insects are attracted to soiled clothes and will cause further damage.
Q. When a garment’s label says “washable,” does this mean it cannot be dry cleaned?
A. Not necessarily. The Care Label Rule states that only one suitable care method must be on the label. We usually follow the care instructions unless otherwise requested. If you want your washable items dry cleaned, we may ask you to sign a waiver.
Q. Are suede and leather cleaned the same way as other fabrics?
A. No. Special procedures and additives are used on leathers to help retain their color and texture. Sometimes, suedes and leather are redyed to replace color loss. It is not always possible to replace or match the colors.
Q. Does dry cleaning shrink clothes?
A. Usually not. Professional cleaners carefully control the dry cleaning process.
Q. Should I store my clean garments in the plastic bag they are returned in?
A. We provide the bags to protect the garment until you get it home. It is best to store garments uncovered or in fabric garment bags.
Q. Is it safe to wet clean a garment with “dry clean only” care instructions?
A. When determining if a garment can be safely wet cleaned, we will look at the fiber content, fabric construction, colorfastness, trims, and other components such as interfacings and linings.
Q. Can a dry cleaner prevent dye bleeding or fading of a fabric?
A. No, the manufacturer must thoroughly test the dyes to make sure they are colorfast to both solvent and/or water.